Product or service reviewed: A.C. Repair
Our A.C. went out unexpectedly. Mike came out to our house (same day service), cleaned the entire unit, patched it up to get us by and gave us some bad news that he thought the unit would need to be replaced within the year.
The next day - the unit still wasn't working properly. I called Mike and told him what was going on - and he came out for a second day in a row, reassessed the issues, and fixed the unit. No need to replace.
His honesty was reassuring. Needless to say, we were thrilled with the outcome. Breezeway has a life long customer now!
Product or service reviewed: Heating and Air
Our AC went out over 4th of July weekend. Breezeway had someone come out and get the unit working the new unit was able to be installed. The staff made themselves readily accessible to us in the event it didn't "hold" until they could install the new equipment. We also had a new furnace installed because it had been failing. Damien had a wonderful crew do the entire install in one morning. They were sharp, professional and the price reasonable. We absolutely would recommend Breezeway. We also have a maintenance contract with them which is why our old AC and furnace lasted 17 years! Get a maintenance contract!!!
East Atlanta Village
Product or service reviewed: Maintenance
Damien is awesome!! He came on time, told me what my problem was and fixed it right away. Breeze Way just got a new forever customer!
Product or service reviewed: Repairing AC unit
Damien came our home as technician.He was Great and professional and resolved the problem with patience and good behavior!
Product or service reviewed: Home Air Conditioner system install, Furnace elect
I've dealt with 6 different employees at Breezeway; 2 in the office and 4 technicians in the field. They have all been extremely responsible, professional and responsive to my needs. The techs really know what they are doing. I recently had one piece of my system fail (faulty piece) and they came out THAT DAY to replace it FOR FREE and get me back on line. I could not be happier with Breezeway. Thanks for the GREAT service.
Product or service reviewed: Air condition and furnace
I have only great things to say about this company. We've been using Breezeway Heating and Air for 5 years. Whenever we have any AC or furnace issue, they are there pronto to resolve the issue. Friendly, courteous and definitely cares! They are not just out to sell you something. I recommend this company to all my family and friends! A++++++++
Product or service reviewed: HEATING
Damien, came to service our Lennox heat pump unit. He quickly diagnosed our fan motor wasn't operating properly and a fan blade was bent. He told me he would have to order the parts and could have it fixed by the end of the week. To my surprise he called just a few hours later to tell me had gotten the parts and on his way back to fix it. Damien is an expert technician and true professional. Whether it's Damien, Michael or anyone else on their staff in hiring Breezeway you get a highly qualified professional focused on putting the customer first that coupled with a very honest and fair price makes Breezeway and unbeatable combination. Breezeway will always be our only call for our heating and cooling needs! Thank You Breezeway!!!!
Product or service reviewed: new A/C unit
I recently had to replace my A/C unit & enlisted the services of Breezeway. Michael, Nate & Moss were my crew for the day. They were awesome...very courteous and professional. They replaced my old unit w/a unit that is so efficient & runs beautifully. I would not hesitate to recommend Breezeway to anyone for the heating or cooling needs. It's great to encounter a company that does what they say they're going to do & do it in such a professional manner. Thanks again you guys !!
Product or service reviewed: AC Replaced
Thank you, Damien! He went above and beyond to work with our warranty company to get the cost of our new AC covered. Stephen also worked quickly and efficiently to install the new unit! We're very pleased!
Product or service reviewed: AC not functioning
Scheduled our service on Monday morning and Damien arrived promptly at 9 AM on Tuesday. After a few minutes of diagnosing our problem he went about the repair followed by checking the system for other possible problem areas. Completed work efficiently and with knowledge of the Bryant system. Even got a phone call on Wednesday. Will call on Breezeway when service is needed in the future. Thanks Damien.
Product or service reviewed: AC Repair
Damian just completed an AC repair at my townhome. My unit was leaking and flooded parts of my basement office. He went above and beyond to explain the issue and to make sure it was taken care of on the spot. I think there probably was a shortcut approach to the repair, but I appreciated that Damian wanted to make sure that the repair was done correctly and that the issue wasn't one that I would have to worry about again, which is a big relief. Thank you Damian for your excellent service! I will certainly call on Breezeway, and Damian in particular, in the future.
Product or service reviewed: Repairs
I chose this company because of the great job they did for my daughter. She had a warrantee for the appliances and was getting the run-around from different companies trying to fix her AC. Breezeway came in and cleared everything up and guaranteed their work. Works great. I hired them because they were very reasonable for yearly checkups and repairs. My son bought a house in Atlanta and had the same type of problems my daughter had accept to the nth degree. Breezeway was finally called and took care of the problem post haste. Great job people!!! Ken
Product or service reviewed: Installed a New AC unit
Jonathan, installed my new AC unit on Friday July 22, and he did an outstanding job. For him to work by himself he did a wonderful job. Damian is who sold me the product and he did an outstanding job as well.
Product or service reviewed: Service of Lennox Air Conditioning unit
Michael was awesome! It was a very hot week and our upstairs air conditioning was not working. Michael diagnosed the problem right away, coordinated with our insurance, ordered the part and installed it as soon as it came in. Michael is an outstanding professional, expert technician and shows care and concern for his customers. He even volunteered his time to come out on a holiday. If you want a fair price, expert workmanship and customer concern, Breezeway is your answer. We won't have Lennox unit serviced by anyone else ever again!
Product or service reviewed: 2 Ton Heat Pump and Air Handler
Promptly contacted us for appointment and called to confirm while on the way. Very difficult installation in attic. Had to take everything apart to get old system out and then take new equipment apart to take it up to attic to install.Removed old equipment and cleaned everything up. Did not seem to ever stop for a break while here working for a full eight hours. Highly recommend. Will call again, as needed.
Sandy Springs, Georgia
Product or service reviewed: Coil/Service
We had an issue with our upstairs air unit so we had it replaced a few weeks ago. However after getting it replaced, it was still not working properly. Gavyn and Nate from Breezeway came by and were able to diagnose the problem. They were able to order the necessary parts and get back to us quickly during this Georgia heat. Gavyn especially went the extra mile in answering my phone calls and texts at random times of the day. He even texted me a week after the work was done just to make sure everything was working to my satisfaction. (now that's going the extra mile!) I was so impressed with their professionalism and costumer service. I can't recommend Breezeway enough!
Product or service reviewed: Service
Just moved to Ga.Purchase our first resale home,Needed service on our ac units. Called Breezeway,them was highly recommend by other,The technician Damiem was wonderful,he explained to me what components i had,how they work ,what to do to get best efficient out of them and the care .He was on time, the servicing of the units was top quality.I will recommend Breezeway to other my self.
Product or service reviewed: Carrier coil / condenser
Of course my 13 year old A/C failed at peak of hot summer starting over a weekend. A friend referred me to Michael who connected me with Reggie to come quote replacing my leaking coil and condenser. I got quotes from 3 companies but Breezeway had the best pricing and I wanted to go with someone that was referred. Gavyn and Nate came out the following afternoon with the new components and endured brutal heat in my attic to install coil. They correct pan placement from initial installer and had everything running and cooling in a few hours. I would highly recommend Breezeway. Chris
Product or service reviewed: Evaporators, Capacitors, Contactors and Thermostat
Had an issue with both of our units working properly. After having a couple of companies out here we decided to go with Breezeway. They came out and put in all the new equipment that needed to be replaced within a few hours. They were very hard working guys and were very respectful. I liked how they did not try to upsell me and only fixed what was needed. God bless you Mike, Damien and Jeff. My wife and I sure do appreciate you all. If you need service on your HVAC systems my wife and I highly recommend these guys and will not go with anyone else.
Randy and April DeGregorio
Randy Thomas DeGregorio
Product or service reviewed: Installed Furnance
Just got my Furnace installed by Galvin and Buster. Those guys were not only on time, knowledgeable, and professional they explained what they were going to do before doing it. They also took time to answer my questions. Thanks guys and Breezeway for a great experience Yeah I have heat!
Product or service reviewed: Carrier Coil and Condenser unit
I purchased a Carrier coil and condenser unit from Breezeway and they came to install it today. They came on time and were very polite. They introduced themselves and explained to me what they would be doing. I showed them where everything was at and they began working. They did a great job of replacing my old unit and cleaning up during the entire process. After they were finished they also did a good job of explaining everything to me about my new units. I was happy with the service that they provided and will definitely do business with Breezeway again.
Powder Springs, GA
Product or service reviewed: Air conditioner wasn't working
We are very happy with the work! Our problem became a much bigger job then we thought once the simple fixes proved unsuccessful. The team at Breezeway worked very hard to fix the problem in a very reasonable time and price. We will use them for all issues moving forward!
Product or service reviewed: ac unit replaced, inside and out
WOW!!! i love these guys! we had Gavyn and Buster out and they did an awesome job! called a day leter to follow up. they are good mannered and friendly!!! you cant ask for better service!
sharon and pat peterson
Product or service reviewed: furnace and a\c condensing unit
This spring i had breezeway remove my old hvac system and replace it with a new one. I took their recommendations for the type and size units that would best suit our needs and they were spot on! instead of suggesting that i go with the most expensive thing available, they informed me of the differences and helped to guide me in the right direction. I ended up paying approximately $1500 less than the next lowest quote from other competitors. The new system is much more efficient. The difference was noticeable immediately.
The installation crew was fast and courteous and cleaned up and hauled away the old units. They were able to schedule the work in a timely manner and showed up at the scheduled times.
I would recommend using Breezeway to anyone who has a need for fast, courteous, and thorough service performed by a knowledgeable staff of qualified technicians and a sales force that is genuinely interested in satisfying your needs.
Product or service reviewed: Preventive Service and Repairs
I have used Breezeway for preventive maintenance and repairs. They are professional and on time. They arrive when expected. Everyone I have interacted with at Breezeway are professional, knowledgable, courteous and considerate of the customers time and needs.
Product or service reviewed: Air Conditioner
Damien Vann came out to my house to check an issue on my air conditioner. He is super nice and professional. Damien gave me a great deal of helpful information to assist in preventing issues. Damien by far is my favorite person that has come out to my house for a service request. You can be assured that he'll get the job done right and get you the information you need to prevent issues down the road.
I highly recommend Breezeway and if you have the option, ask for Damien to be your service person.